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Vacancies
Medical Receptionist
- Medical Receptionist / Patient Services Officer (Full-time & Part-time) | Weekdays Only Hospital Street Doctors is seeking friendly, organised Medical Receptionists / Patient Services Officers to join our team. We have full-time and part-time roles available. No weekend work required. About the role You’ll be the first point of contact for patients—on the phone and at the front desk—helping them access care smoothly, respectfully, and efficiently. Key responsibilities Appointment bookings and schedule coordination (including complex bookings) High-quality patient customer service at reception and via phone Accurate patient registration and data entry Managing enquiries, messages and follow-up tasks in line with clinic processes Supporting clinicians with day-to-day administrative coordination Maintaining strict confidentiality and professionalism
- What we’re looking for Must have Strong skills in bookings/scheduling and customer service Clear communication and a calm manner under pressure High attention to detail and ability to prioritise competing tasks Confidence with computers and learning new systems Highly desirable Reception or patient service experience in a medical/health setting
- Systems We use Best Practice. No prior Best Practice experience is required—training will be provided. Pre-employment requirements Successful applicants will be required to provide: A current CPR certificate How to apply email: vacancy@hospitalstreetdoctors.com.au Please include: Your availability (full-time/part-time; preferred days/hours) Your experience with bookings and managing busy phones/front desk An example of a challenging customer/patient interaction you handled professionally