Cancellations and Non AttendanceWe require any cancelling or rescheduling of appointments to be done by CLOSE OF BUSINESS THE DAY BEFORE your appointment. Those patients who fail to give the required notice will incur a fee from $35 depending on the type of appointment missed. This Non Attendance fee will need to be paid before any further appointments can be offered. If you have made your appointment through HotDoc, you can also cancel it the same way. SMS RemindersWe have an SMS reminder system so that all patients with recorded mobile numbers will be contacted 24 hours prior to their appointment. If you do not wish to receive these messsages, please let us know and we will opt you out of the system. Please note that we cannot guarantee that an SMS will be successfully sent, so please do not rely solely on these reminders. Outside Clinic HoursFor emergencies please call 000If you require urgent care - Wodonga Hospital Emergency Department is opposite our front door. Phone 02 6051 7111. After hours telehealth appointments are available through HotDoc. You can also ring 0409711178 for medical advice ( Fees apply. Please have your credit card details ready when you ring).